April 22, 2014
Michael Petruccelli asks: What are some misleading claims people often make to close a deal? (9)
Michael Petruccelli says: “You really should get an extended warranty for that.”
The usual suspects: Slick product salesmen who know-better — and many minimum-wage sales associates who don’t.
Reality check: As I’ve said many times, sometimes extended warranties actually do make sense. The trick, of course, is figuring out exactly when it’s advantageous to pull the trigger. Of course, sometimes that means taking a step back so you can discern fact from fiction.